Block A, Centre House
Friday 6th July 2012
Money advisers will help tenants of a social landlord to understand cuts to the benefits system in a bid to lessen the impact.
Social landlord Riverside, which manages properties and communities nationwide, has employed the eight workers to make sure advice is being given on the ground.
The advisers will help people to budget better and claim benefits they may be unaware of, as well as referring them to credit unions or debt specialists. The tailor-made service is for those in rent arrears, or tenants who are worried about how to make their money go further.
The landlord has appointed two people in Merseyside, two people in Carlisle, and one adviser in Gateshead, the South East, Leicester and Hull.
Laura Bostock, Riverside's financial inclusion manager, said: "Many of our tenants are feeling the pinch and we are keen to make sure that they don't descend into further debt. It's not just those on benefits that are struggling. Lots of working people are finding it hard to make ends meet, due to job hours being cut and escalating day-to-day expenses."
Riverside's locally based money advisers complement its central team working from the Merseyside call centre, targeting those in rent arrears to offer benefits and financial advice.
Riverside is also contacting people who may find their benefits cut as a result of the Government's bedroom tax. From April next year, many tenants will be faced with a reduction in income if they are deemed to have a spare bedroom.
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